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Introducing the 2022 CADA Laureates

September 30, 2022

Celebrating excellence in Ambassadorship, Business Innovation and Retail Operations Ambassadorship For extraordinary service to the community and the industry Frank G. Howard Capital Auto Group, St. John’s, Newfoundland and Labrador Business Innovation For initiatives that significantly enhance performance or broaden …

Sand in the gears

September 30, 2022

The title for this column may be a bit anachronistic given that for a lot of modern vehicles there are no more “gears” per se.  It’s probably obvious, however, that if you did have gears in your vehicle’s transmission, or …

Do you trust your gut?

September 30, 2022

When it comes to making key decisions, it’s always an interesting question: does someone with years (or decades) of industry experience rely on their “gut” instinct or numbers in a spreadsheet to make a decision?  Dealers have to make key …

The used car conundrum

September 30, 2022

Being aggressive and creative, and using technology, is necessary to find used car supply these days Vehicle remarketing has become increasingly difficult for Canadian dealers because of recent unprecedented factors in the marketplace, which have necessitated becoming both aggressive and …

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