Category: Opinion

What to do about AI?

May 3, 2024

I was having lunch a couple of weeks ago with the head of a dealer group whose company I very much enjoy, and whose views I very much respect. We have lunches like this every so often, just to trade notes on what’s going …

The event you really can’t miss

March 29, 2024

CADA Summit is the can’t miss calendar event for dealers, and increasingly for OEMs and suppliers who want to know what the auto retail industry is really going through. I’ve been to every CADA Summit and have always had an …

One for the ages

March 29, 2024

I’ve been attending the CADA Summit ever since there’s been a CADA Summit. That’s been a while, as the first one was held February 13, 2013. Now, of course there’s a recency bias in everything we do. Some say Patrick Mahomes is …

Full circle

February 27, 2024

Funny thing about time, it marches on regardless, and sometimes you find yourself in a dèja vu moment. I had the opportunity to do a video interview recently with a really dynamic young industry leader, Shannon Willsher, the General Manager …

Absorbing CES and Autovate

February 27, 2024

I’m finally back in the office. It feels like I’ve been travelling since the beginning of December — simply because I have been. But it’s been worth it, and I thought I’d share a few key takeaways that may have relevance …

Nice guys can finish first

December 27, 2023

Every year since 2006, the national association representing car dealers, the Canadian Automobile Dealers Association, has awarded three CADA Laureate Awards to dealers in three distinct categories: ambassadorship, retail operations and innovation. By my simple math that means there are …

Canada Night Eh’ is back!

November 2, 2023

As of press time, it was full steam ahead for the return of Canada Night at NADA. This event, initially sparked a few years ago by Alan Bird and his colleagues over at SCI Marketview, now taq Automotive Intelligence, was …

Bringing the best ideas to bear

October 3, 2023

As soon as the 2023 CADA Summit finished, the planning committee (which consists of CADA’s senior leaders and the publishing team on Canadian auto dealer) dove into the attendee feedback to understand where we needed to make refinements, which topic …

Demystifying AI

October 3, 2023

I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early adopters will likely start …