AND THAT’S NOT NECESSARILY A GOOD THING Is your service department in danger of being replaced with a bit of computer code transmitted wirelessly over the Internet? Probably not, but much of the work it does just might be. It …
Vehicle safety features are contributing to declining crash fatality numbers EVERY YEAR, MORE TECHNOLOGY is added to new cars and trucks, much of it in the name of safety. Once exotic technologies such as ABS (anti-lock brakes) and ESC (electronic …
It’s regulation — not consumer demand — that is driving the OEMs to bring more electric vehicles to market Gasoline is selling for less than 90 cents/litre in much of the country as we go to press — fully a …
Vehicles can do much more, but can drivers? Would you knowingly sell a customer an unsafe vehicle? Even if he or she demanded it? Of course not. And yet, we as an industry are selling cars and trucks every day …
Technology in today’s luxury vehicles still points to what will be commonplace in the cars and trucks of tomorrow Since the earliest days of the auto industry, we’ve tended to see technology first appear in more upmarket, luxurious vehicles and …
For the past couple of decades we’ve been promised that fuel-cell powered vehicles were just around the corner. We were also promised that once they made it to market, they would revolutionize the very concept of the automobile. That …
A RASH OF RECENT VEHICLE RECALLS SIGNALS A TIPPING POINT FOR THE AUTO INDUSTRY Safety recalls have been a fact of automotive life for almost half a century. But they’ve taken on a whole new dimension in 2014, which is …
CHANGES IN MANUFACTURING MATERIALS BRING NEW CHALLENGES FOR THE AUTO INDUSTRY It may not seem readily apparent but there’s been a decades-long battle going on in the auto industry over the choice of materials for virtually every part and component …
NEW ENERGUIDE LABELS ARE EXPECTED TO RAISE A FEW EYEBROWS AMONG CONSUMERS Be prepared to deal with sticker shock when some of your customers get a look at the window stickers on your 2015 model year vehicles. Not because of …
GERRY MALLOY SAYS THAT WHILE LOOKING FORWARD IS IMPORTANT, THE DIRECTIONS THE AUTO INDUSTRY WILL ACTUALLY TAKE STILL REMAIN FAR FROM CERTAIN “Nobody can predict the future!” That may seem like a strange thing for Sheryl Connelly to say, given …
IT’S THE DELIVERY, NOT THE DEAL-MAKING THAT IS CREATING LONG-TERM RELATIONSHIPS BETWEEN CUSTOMERS AND DEALERSHIP SALESPEOPLE Technology, specifically the Internet, has changed the process of buying and selling cars forever. The dealership is no longer the first stop in the …
THESE BASTIONS OF AUTOMOTIVE ADVERTISING ARE INTER-RELATED, BUT POWER IS DEPENDENT ON TORQUE, NOT THE OTHER WAY AROUND You’re likely familiar with both terms and for good reason. Power and torque figures were and still are the bedrock of car …
