Toyota Canada has partnered with eye-tracking provider Tobii Pro and Dx3 Canada to record a car buyer’s journey in a dealership showroom in order to further understand the influence this space has in the car-buying experience. “In this all-or-nothing, high-stakes …
German automaker Mercedes-Benz opened a retail store in Ontario designed to provide consumers with a new way of interacting and experiencing the brand. The Mercedes me Store Markham, located in the CF Markville shopping mall, offers products from the Mercedes-Benz …
Vehicle owners in Canada still favour aftermarket auto service providers over dealerships, but dealers are doing better, according to J.D. Power’s 2017 Canadian Customer Service Index Long-Term (CSI-LT) Study. Dealerships are closing the gap with scores showing an average increase …
The devastating hurricane that hit the U.S. in August has caused countless dealerships to shut down and has left employees dealing with personal issues like property damage and flooding. International automotive retailer Group 1 has reviewed the damage of its …
Global car sales are set to reach an eighth consecutive annual record that would represent the longest automotive industry up-cycle in recent decades, according to analysis from Scotiabank. The up-cycle comes at a time when the global economy is rapidly …
The average new-car price for light vehicles in the U.S. is now $34,648 — up 0.7 percent year-over-year from August 2016, according to Kelley Blue Book. The industry average managed to climb nearly 1 per cent even as August transaction …
North American manufacturer Rotary Lift has introduced a 14,000-pound capacity wireless remote-controlled lift for fleets and repair shops. The product, known as the Mach 14 Flex, comes available in several configurations and can be used to lift most heavy- and …
The National Automobile Dealers Association (NADA) assembled its Emergency Relief Fund to help dealership employees in Texas deal with the devastating effects of Hurricane Harvey. Personal property damage and flooding are just a few of the issues people are dealing …
Kijiji announced the speaker lineup for its upcoming DealerTalkX 2017 conferences in Montreal, Calgary and Toronto. The speakers will explore changes in the automotive world and how dealers can best prepare for a more digital-oriented industry. “The DealerTalkx 2017 theme …
Automotive technology platform provider DealerSocket has announced it has hired a new President and CEO. Sejal Pietrzak, previously the Chief Administrative Officer for software provider ACTIVE Network, has replaced Jonathan Ord, the CEO and co-founder of DealerSocket. Ord will remain …
OpenRoad Volkswagen launched an event that attracted more than 600 customers and fans of the automaker in Burnaby, B.C. The dealership’s annual OpenRoad VW Sunset Party is a summer gathering that is meant to celebrate the car brand. “The idea …
DealerSocket, an automotive technology platform provider, has been approved as a certified digital vendor for the Mazda Digital Certified Program. The program allows Mazda dealerships to team up with OEM-authorized, “best-in-class website and digital marketing solution providers” to enhance their …
