Social overload
Dealers are feeling the pressure on social media, but common sense has to prevail When I was younger — much younger — I played many different sports while growing up. One thing I remember clearly is how important it was …
News
The danger of anecdotal experience
Resist simple explanations that fit too easily We’re taking a video crew to the Canadian Automotive Institute at Georgian College to record the launch of Dennis DesRosiers’ new book, Best of Observations. This book is a collection of Dennis’ favourite …
Turbulent times call for a plan
Now is a good time to review yours Conversations I have had with dealers over these past few months indicate that there is much confusion and concern… and just as much opportunity. I cannot recall a time where so many …
If you only make one resolution…
Here’s one to take to heart. It’s a new year, a time to make resolutions (maybe break resolutions) and generally approach our endeavours with fresh perspective and hopefully, renewed energy. So where should you start? Here’s my suggestion: from this …
