Winnipeg’s DMT Development Systems Group has surpassed itself once again, making a record-breaking donation to the Manitoba and Nunavut Chapter of Children’s Wish Foundation for the third year in a row. The auto industry IT solutions provider matches employee contributions …
A formal collaboration on fully self-driving auto technology is the goal of talks between Honda R&D and Waymo, an independent company of Alphabet Inc. If they reach an agreement, both companies will learn about the integration of Waymo’s self-driving sensors, …
A partnership between Magna International and Innoviz Technologies will focus on delivering LiDAR remote sensing systems to implement autonomous driving features and full autonomy in future vehicles. The agreement gives Magna a full suite of sensing systems, including camera, ultrasonic, …
Millennials will soon be your biggest group of customers. Are you ready to serve them? The first production Model T rolled off the assembly line in 1908. This is the car that everyone remembers because it was, and remains, a …
New research yields some interesting findings about buying habits. Dealers would be wise to take heed. There is a lot of hype in the media these days about emerging automotive technology. The subject that seems to be getting most attention …
More transparency is the fairest way to implement the government’s environmental plans The federal government under Prime Minister Trudeau has announced its first major, headline-grabbing, piece of environmental policy: a national carbon tax floor to increase from $10 per tonne …
Want to keep customers happy? Keep them fed! A stale bagel. A lukewarm k-cup coffee. The universe of dealership food is neither wide nor enticing. Which is strange since the best way to get people to return to anywhere is …
Treat customers with respect, and they will come back It takes patience and special skills to excel at the customer service game. Working in the customer service industry could be one of the biggest challenges in your life. Regardless of …
In the midst of auto industry disruption there are big opportunities and risks The conversations I have had recently with current and future retailers covered the full spectrum of concern over uncertainty of the future of auto retailing, on the …
Musings about a few interesting developments from 2016 Another year, another record broken in the Canadian car market — or so experts predict. Most analysts agree that despite a few months of sales declines, Canada is still on track to …
Polls show Canadians support the environment — as long as there’s no personal cost It has been a little over a year since the Liberals won the last federal election. Now a year into his mandate, Justin Trudeau’s approval rating …
Tools of the trade Lifts mades easy – Rotary Lift TRIO Arms Technicians who use Rotary Lift’s SmartLift inground lift will now have an easier time working on cars, trucks and vans. The company announced its patented TRIO Arms are …
