An Ontario-based company is using photos, videos, and text-messaging to add efficiency, trust, value, and speed to your service department to improve the customer experience and help boost sales. With Canadian auto sales down nearly every month this year, according …
There was a palpable feeling of excitement and pride in the air at the grand opening of Porsche Cars Canada, Ltd.’s first-ever Canadian parts fulfillment centre on November 7, 2019. With more than 100 guests in attendance, including representatives from …
The 2020 CADA Summit will seek to bring to life the association’s report on the future of auto retailing that was released earlier this year. Speakers at the Summit will explore five key themes from the report, Driving the Road …
To truly understand what was happening on the factory floor, Taiichi Ohno, the creator of the Toyota Production System, advocated for something called the “Gemba Walk.” The idea was for managers and leaders to regularly walk around the factory and …
IKEA is on my mind. It should be on yours. I moved recently. And it got me thinking about remote service and the opportunity for dealers. We needed to get a bunch of new beds, as our move is combining …
Ray Tanguay, former Chair and President of Toyota Motor Manufacturing Canada (TMMC) and Paul Hollands, former President & CEO of A&W, are the newest members to join OpenRoad Auto Group’s Board of Directors. “I’m incredibly honoured to welcome Mr. Tanguay …
In an effort to better support dealers in Western Canada, SiriusXM has added two new District Managers to the prairies and restructured its field team to include regional managers across the country. “We are pleased to welcome two new District …
[Best_Wordpress_Gallery id=”81″ gal_title=”CADA recognizes Laureates with dealership visits”] Closing the year on a high note, CADA President and CEO Tim Reuss visited the 2019 CADA Laureates in November to recognize them for their unique achievements and contributions to the …
The growing importance of electric vehicles in Canada, and even globally, was evident on December 5, 2019 when a Nissan Leaf worth $20,000 was donated to the West Island Professional Training Centre (WICC) car mechanics program in Montreal, Que. The …
Japanese-brand OEMs continue to offer stability and growth in Canada, according to a report prepared for the Japan Automobile Manufacturers Association of Canada (JAMA). The report reveals that Japanese OEMs employed 40 per cent of the Canadian auto industry workforce …
As the automotive industry continues to experience rapid change, one company is offering American and Canadian dealers a potential solution — at least, where car-sharing is concerned. Turo, formerly known as RelayRides, is a peer-to-peer car-sharing company based in California …
More vehicle manufacturers are looking at mobile apps as a strategy to provide a better experience to their customers. The latest example comes from Fisker; the automaker recently opened reservations of its new electric luxury SUV, known as the Ocean, …
