We reached out to two companies to answer this question and better understand both the dealer’s needs, and the customer’s. When CDK Global hosted its inaugural industry conference known as CDK Connect virtually this year, Brendan Dougherty, Director of Product …
Dealers from across Canada continue to do what they do best: remain resilient in the face of difficult situations, and continue to give back to those in need. While 2021 brought looser pandemic-related restrictions for many dealerships across Canada, global …
I love the end of the year. Beyond the holidays and all the food and family gatherings this entails, I find it a great time for reflection and renewal. And it’s safe to say that, for those in the automotive …
Our magazine’s editorial team had an interesting chat about our cover story in this issue, regarding car dealers who give back to their communities. We’ve run a similar feature for the past few years, showcasing ways in which dealers across …
There are a lot of factors to consider, and educating your dealership team will help provide valuable advice to EV owners. Electric vehicles are similar to gasoline-engine cars in terms of the need to properly equip them for Canada’s winter …
With so much going on, from supply chain disruptions to decision-making from beyond our border, employee priority shifts and more, 2022 will be an important year to keep a watchful eye on global developments. With the end of the year …
The Canadian Automobile Dealers Association (CADA) is planning to hold a physical event for its 10th annual CADA Summit, set to take place on February 16, 2022 at the Metro Toronto Convention Centre in Ontario. It also plans to offer …
The Automotive Business School of Canada (ABSC) witnessed its first graduating class of the Canadian Dealer Academy in French. The school’s first French cohort of the program graduated in 2021 after taking part in a one-semester Automotive Dealership Management Ontario …
Canadian auto dealer introduces a new column that will tackle the evolving world of AI and machine learning, which are starting to automate many parts of a dealership’s operations. When people think of automation, they think it will make life …
Federal Minister of Environment and Climate Change Steven Guilbeault wants to impose a mandate on the sale of zero-emissions vehicles (ZEVs) in Canada in the form of a sales quota for automotive retailers. Early consultations on this aspect of the …
One of the most surprising findings of a recently released report from Reynolds & Reynolds is that 11.63% of consumers thought they purchased their last vehicle online—yet in reality only about 2.56% completed the entire process online, due to their …
Prices continue to rise for used vehicles in the Canadian wholesale market, with prices increasing for the 18th consecutive week as the holiday season approaches. According to Canadian Black Book’s latest auto market update, which ended the week of December …
