Paving the way forward for the next generation of dealers with student support. It has been said many times before, but I would like to say it again: this year has been one for the record books. We have faced …
A look at what to expect and how to ensure Connected and Automated Vehicles (CAVs) remain cyber-safe. October marks Cyber Security Awareness Month, a time when it is important to raise awareness about potential issues related to computers and security. …
Providing consumers with more options that offer greater efficiency, support and ease-of-mind during and after the pandemic will be important for dealer businesses. In British Columbia, we continue the process of navigating our way through the Province’s phase three plan …
Car dealerships have met the challenge of COVID-19 by reinventing the sales and service process. British Columbia — and other jurisdictions — have begun the process of reopening their economy in a safe and responsible manner. BC’s New Car Dealers …
Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the …
It is an unprecedented time in B.C., across Canada and around the world, as we all grapple with the COVID-19 health crisis. Concerns about the spread of the novel coronavirus have mounted and we as a society have had to …
Customer expectations, data, new technology, the transition between phone and car — there are a number of trends moving up in 2020 that impact the auto industry — but regardless of all the change, the industry will come out stronger. …
The highs, the lows, and the misconceptions of travelling from one province to another and back in an electric vehicle. The New Car Dealers Association of BC (NCDA) is regularly asked questions and provides public comment on any number of …
Is there room in an evolving automotive marketplace for a traditional dealership? In the automotive marketplace, there is a great deal of focus on innovation and the latest breakthrough. In the midst of that ongoing discussion is a central question: …
Electric vehicles and advanced technology trends are increasingly impacting the automotive space, but customer service and satisfaction still remain a key recipe for dealer success. The nature of change in the automotive industry has occurred at an increasing rate in …
As baby boomers exit the workforce, the automotive industry will be left struggling with a capacity issue that requires our immediate attention Anumber of industries in this country face the significant challenge of recruiting young men and women to address …
Before you consider inviting millennials over, make sure you’ve built a fast, transparent and next generation digital website. Much ado is made about millennials —those born between the years 1980 and 2000 — and how their consumer patterns and expectations …
