Author: Ian Cruickshank

To learn AI, look outside auto

August 20, 2025

You won’t find the most cutting-edge tech at the next dealer conference I love attending events and conferences all over the country and internationally. They are energizing and I always leave with new tactics, strategies and ideas to help dealers …

Transforming F&I departments with AI

June 15, 2025

How Canadian dealers can boost profits, efficiency, and customer experience Artificial Intelligence has been making headlines everywhere. Maybe you’ve started managing your schedule or getting help to draft emails you’d rather not write yourself.  Now, as you gain comfort with AI tools, you …

Manage your AI risks

May 22, 2025

How to keep your data safe while using OpenAI ChatGPT Artificial Intelligence (AI) is becoming a big deal in the business world, and for good reason. It can save time, boost productivity, and even help companies make smarter decisions. But …

Get home in time for dinner: Part 2

April 9, 2025

Leverage AI for increased productivity in Canadian dealerships In Part 1 of our series on AI insights in our February issue, we explored the merits of using AI tools in dealerships. We explored tools for saving time, automating communications, helping …

Get home in time for dinner: Part 1

March 10, 2025

Leverage AI for increased productivity in Canadian dealerships As the automotive industry evolves, dealerships face mounting operational demands, from inventory management to customer engagement, while dealing with daily emails, reports, and schedules.  In this high-stakes environment, artificial intelligence (AI) emerges …