Author: Barry Hillier

Our 20-year digital journey

January 22, 2026

Technology writer and entrepreneur Barry Hillier takes a look at the past two decades of digital innovation and transformation. It appears things are just starting to get interesting. Twenty years ago, when the first issues of Canadian auto dealer landed …

Headlines are getting AI all wrong

November 17, 2025

Don’t believe everything you hear about AI: the wins are real You’ve seen the headlines, likely splashed across industry reports and LinkedIn posts: “95 per cent of AI Projects Fail.”  It’s a statistic designed to grab your attention, and it works. It fuels …

Build an AI-first culture

October 10, 2025

The AI revolution is a cultural revolution: a playbook for Canadian dealers  While 81 percent of Canadian dealerships plan to boost their AI budgets in 2025, they face a two-front trust war.  Internally, 68 per cent of frontline staff worry about job displacement. …