Upgrade opportunities abound but you need a consistent process Before spending more advertising dollars trying to attract new customers, ensure you have solid procedures in place for “Upgrade Opportunities.” Who can you target? Any customers who paid cash; Any finance …
Survival strategies for Canadian dealers How can dealers maintain sales momentum if a 25 per cent U.S. automotive tariff is sustained? The Canadian auto landscape has been fundamentally reshaped by the implementation of 25 per cent tariffs on Canadian automobiles that came …
Part 2 of our look at why having a SUPERdesk can help consistently boost your sales performance In our first column in this series, we talked about the “SUPERdesk”’ concept, and provided details on the role of the Desk Manager. …
Part 1 of our look at why having a SUPERdesk can help consistently boost your sales performance Sales Managers and Dealer Principals always ask us what we mean when we talk about the “SUPERdesk”’ concept. In this column, I’ll provide …
New approaches help ease the painful customer interaction when assessing the value of their trade Should you quote a trade-in value on a sales call or an e-lead? This question gets the most debate when facilitating Sales Manager workshops across …
