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Used Vehicle Price Index continues to fall

Used Vehicle Price Index continues to fall

April 21, 2010 at 6:15 pm Comments are Disabled

Third consecutive month of decline The ADESA Canada Used Vehicle Price Index for January, prepared by ALG Canada, reflected a weakening of approximately one percentage point from December, seasonally adjusted. Overall auction values were flat as the expected seasonal improvement did not materialize. A third consecutive monthly decline in resale […]

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Cautious optimism is the mood for 2010

Cautious optimism is the mood for 2010

April 21, 2010 at 5:50 pm Comments are Disabled

January sales up from 2009 but down from historic norm There was good news and bad in Canada’s new-vehicle sales results for January. While overall sales were up 6.2 percent from the very low base of January 2009 (which also had two fewer selling days), they were down 6.5 percent […]

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Recall frenzy is bad for the whole industry

April 21, 2010 at 2:32 pm Comments are Disabled

But the system is working as it should It’s been over a decade since the subject of automotive recalls has received as much public, political and media attention as it has recently. Back then it was Ford on the hot seat; now it’s Toyota. But the point is, it could […]

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Social overload

Social overload

April 17, 2010 at 12:22 pm Comments are Disabled

Dealers are feeling the pressure on social media, but common sense has to prevail When I was younger — much younger — I played many different sports while growing up. One thing I remember clearly is how important it was to be aware of your teammates’ locations on the ice […]

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The danger of anecdotal experience

The danger of anecdotal experience

April 17, 2010 at 2:09 am Comments are Disabled

Resist simple explanations that fit too easily We’re taking a video crew to the Canadian Automotive Institute at Georgian College to record the launch of Dennis DesRosiers’ new book, Best of Observations. This book is a collection of Dennis’ favourite writings from his many years analyzing the automotive industry. It […]

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Turbulent times call for a plan

Turbulent times call for a plan

March 17, 2010 at 12:22 pm Comments are Disabled

Now is a good time to review yours Conversations I have had with dealers over these past few months indicate that there is much confusion and concern… and just as much opportunity. I cannot recall a time where so many differing views exist on the short-term future depending on the […]

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If you only make one resolution…

January 16, 2010 at 9:51 pm Comments are Disabled

Here’s one to take to heart. It’s a new year, a time to make resolutions (maybe break resolutions) and generally approach our endeavours with fresh perspective and hopefully, renewed energy. So where should you start? Here’s my suggestion: from this point forward, assume every customer is well informed and treat […]

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