In a move that seemed to arrive suddenly, but had actually been ten years in the planning, Toyota New Zealand has launched a truly disruptive approach to selling and retailing automobiles. The changes, which officially started April 2, could well …
Those that know me well sometimes accuse me of being more interested in the future than the present. It’s a fair observation, and when it comes to the auto industry, I do sometimes like to let my mind leap forward …
On the heels of a recent survey that revealed that millennials don’t see dealerships as the types of places they want to look for careers, I visited a dealership with a giant gong that rang out every time a new …
In a world filled with distractions, where more people consume their news in social media feeds, and take in info at a glance, advertisers — and not just car dealers — will have to find more innovative ways to interrupt …
As you read through this issue of Canadian auto dealer, or any other for that matter, you’ll discover a consistent theme about the forces of change and disruption that are impacting Canada’s auto dealers. Our editorial team covers a lot …
A funny thing happened to me today when I walked into a health clinic. Ok, that’s not the start of a joke, but it’s a true story. I was suffering from inflammation in my elbow, and those around me know …
When you’ve been in this chair for a few years, there’s an annual ebb and flow to the rhythm of the year. You can almost set your calendar by these annual events. The Montreal and Toronto auto shows launch early …
In a world that is increasingly politically correct — which in itself is a really good thing since the world has been incorrect for too long — it seems there’s still one person that can be unfairly targeted, maligned, bullied …
It’s easy to get pretty excited about the future. Well, easy for me, at least. That’s because there’s a big part of me that’s never too interested in the status quo, and is much more curious about what the future …
I spend a lot of time talking with companies that provide business software to dealers. It’s part of my job to try to figure out who is who at the zoo, what exactly it is that they do, and how …
One of the things I enjoy the most about my job, is talking to smart people who are passionate about what they do. Those conversations happen on a regular basis, doing interviews for stories, meeting people at industry events, or …
When it’s time to celebrate, there are few places better suited for revelry than New Orleans, Louisiana. After serving dealers and the industry for 75 years, it’s only fitting that the Canadian Automobile Dealers Association will gather its dealers and …
