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The lost art of conversation

The lost art of conversation

February 20, 2011 at 5:32 pm 0 comments

Strip the technology away and it’s all about people Meet Ontario dealer Ernie Dean, of Ernie Dean Chevrolet Buick GMC in Alliston, who is mixing his social media efforts with his community service to raise awareness and money for a local hospital. Often seen as important business people in their […]

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Welcome the New Year with optimism

February 20, 2011 at 4:06 pm 0 comments

And make sure you’ve got a ‘Plan B’ As you read through this magazine, you’ll no doubt recognize that its overriding theme is ‘the year ahead’. Nothing unusual about that. The New Year is a natural time to reflect on and learn from what’s past and look forward and make […]

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A new beginning for us in 2011

February 20, 2011 at 4:01 pm 0 comments

But most of the players remain the same By the time this magazine lands in your hands, the smell of paint in our new offices will be gone. For now, as I type this out, it is still very much in the air. We are starting the New Year with lots […]

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Opportunities in fixed ops

Opportunities in fixed ops

February 10, 2011 at 8:20 pm 0 comments

At a time when vehicle sales are less than robust, dealers with vision are looking beyond just their core operations to optimize opportunities in the wider area of fixed operations. Some elements, like the quick lube facility add directly to the bottom line. Others generate a payback by contributing to […]

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Get help with your hiring needs

Get help with your hiring needs

February 5, 2011 at 7:48 pm 0 comments

When does it make sense to work with a recruiter? When is that the best strategy for hiring new staff? It all depends on the circumstances. While Steve Quinn (Quinn Automotive Group) has a firm policy of promoting from within, he uses a search firm when he’s making a key […]

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Financed sales on the increase

February 2, 2011 at 10:19 pm 0 comments

The proportion of used-vehicle buyers in Canada who financed their purchase via a dealer-implemented loan increased significantly in 2010, according to a report by the Power Information Network (PIN). The percentage of transactions in 2010 that included a loan obtained at a dealership increased by more 3 percentage points, from […]

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I am a thief, a crook and a con-man

I am a thief, a crook and a con-man

January 20, 2011 at 1:03 pm 0 comments

Are you? Recently I filled out a form that asked for my occupation. I wrote: thief, crook and occasional con-man! It took some time before the person reading the form looked at me and said: “This is not really what you do for a living, is it?” I said: “No, […]

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Used prices continue  to improve

Used prices continue to improve

December 21, 2010 at 5:39 pm 0 comments

Seasonally-adjusted price index on a five-month climb ADESA Canada’s Used Vehicle Price Index for continued to climb through September, increasing by approximately 0.5 points from August, seasonally adjusted. “As we closed out 3Q10, the number of units going through auction in September remained at or near August levels, helping to […]

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