Opinion

Act like a paramedic

Act like a paramedic

June 3, 2020 at 12:40 pm Comments are Disabled

Over the past few weeks, I’ve had the privilege of speaking with dozens of amazing car dealers across the country. They are holding up well. They are adapting. They are innovating. But make no mistake, they are hurting. Some describe it as a financial haircut; others have really struggled with […]

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Save your pennies for the second wave

June 3, 2020 at 12:40 pm Comments are Disabled

I love this time of year. It’s finally warm in Toronto, and no doubt across most of the country as well. Everything is green and growing; the picture of new, vibrant life. It’s a time of renewal. A time of year when it’s very easy to feel optimistic. At the […]

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Some notes for the next phase

Some notes for the next phase

April 29, 2020 at 4:08 pm Comments are Disabled

The news is now dominated by questions around reopening and restarting the economy. That’s good. The economy can’t sustain the level of lockdown we’ve endured through April. Your businesses can’t sustain it, nor can mine.  Here’s the challenge, as we all know: from an epidemiological standpoint, nothing has changed. We […]

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Dark days: light ahead

Dark days: light ahead

April 29, 2020 at 12:42 pm Comments are Disabled

We have all just gone through, and continue to experience, the most difficult stretch in our industry’s history — and perhaps in history. No one could have fully imagined the entire world grinding to a halt, with commerce all but shut down, and with citizens around the globe fearfully isolated […]

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Tough times, tougher measures

Tough times, tougher measures

March 18, 2020 at 5:06 pm Comments are Disabled

Car dealerships sit at the epicentre of many communities across Canada. They are gathering places where people drop off their vehicles for service, socialize and visit to shop for their dream vehicles. Dealerships have been adapting their stores to create a more customer-centric experience, and to encourage more people to […]

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Grow the conversation

March 18, 2020 at 5:02 pm Comments are Disabled

I don’t know where to begin. But I need to say something, so here goes… Let me start with this: car dealers are the most creative, entrepreneurial, and community-minded group of people I have ever met. The situation we face will challenge all of us. I know that dealers from […]

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Summit Groundhog Day? Not at all.

Summit Groundhog Day? Not at all.

February 27, 2020 at 3:29 pm Comments are Disabled

As we prepped this issue of Canadian auto dealer, our editorial, sales and video teams were all knee deep in our plans for covering and attending the CADA Summit, the Canadian International AutoShow and NADA — all which happen within a week of each other this year. For the CADA Summit, […]

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Thanks. I’ll buy it at home.

February 27, 2020 at 3:24 pm Comments are Disabled

Experiential retail. Direct-to-consumer commerce. Look for a lot of coverage on these two topics (closely linked topics, in fact) in Canadian auto dealer in coming issues. They are very important in terms of the current transformation of retail across categories. They both represent topics that will need deep and broad […]

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