Features

Bridging the gap

Bridging the gap

August 4, 2016 at 3:10 pm 0 comments

Never assume your customer knows everything about their vehicle. In fact, despite available online resources, it appears Canadians feel ill-informed about the value of their vehicle when they go to trade it in at a dealership.

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Long-term payoff

Long-term payoff

August 4, 2016 at 3:09 pm 0 comments

Jeffrey Bezos was a banker on Wall Street who saw enormous potential in the Internet. In 1994, at the age of 30, he quit his job and started the online retail company he would name after the Amazon River.

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An investment worth making

An investment worth making

August 4, 2016 at 3:08 pm 0 comments

One of the most complicated and challenging segments of the automotive industry is collision repair, and it’s a big one, valued at about $7.6-billion annually in Canada.

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Taking transportation to new heights

Taking transportation to new heights

August 4, 2016 at 3:07 pm 0 comments

Billionaire Richard Branson is one of the most recognizable entrepreneurs in the world. Even though he dropped out of high-school, it didn’t stop him from success.

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Shop talk

Shop talk

August 4, 2016 at 3:01 pm 0 comments

The new Globaljig ® Presented by Chief Mobile System offers collision repair shops with the luxury of loading cars quicker.

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Cater to your customer

Cater to your customer

August 4, 2016 at 2:55 pm 0 comments

It’s true that amazing customer service is timeless. In the age of the Internet, the experience and opinion of one person can influence hundreds through social media and thousands through review websites such as DealerRater and Yelp.

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A good fit

A good fit

July 27, 2016 at 3:25 pm 0 comments

Any dealer knows there’s nothing more critical than an efficient CRM when it comes to nurturing client satisfaction and securing repeat business.

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Social strategies

Social strategies

June 13, 2016 at 3:15 am 0 comments

Canadian auto dealer spoke with four social media gurus in the auto industry to learn more about their best practices. Here’s what they had to say. Aleksandra Banas, Digital Marketing Manager, Lexus of Edmonton Banas takes a common sense approach to her dealership’s posts on Facebook, Twitter, Instagram, Pinterest and […]

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Canadian auto dealer