Features

The year ahead

The year ahead

February 20, 2011 at 5:58 pm 0 comments

A roundtable discussion with industry experts The participants were in a feisty mood when we gathered in the boardroom of the CADA office for the first in a series of roundtable discussions on the state of the auto industry in Canada. Clearly, they were anxious to have at each other […]

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Creative Compensation

Creative Compensation

February 20, 2011 at 5:51 pm 0 comments

Get a pay plan with payback It’s more than just the money, as Canadian dealers know well. A well-designed compensation package addresses several business needs. It supports recruitment, assists in retention, motivates performance and rewards the employee with money (direct compensation) and intangibles (indirect compensation). And it should achieve all […]

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Get help with your hiring needs

Get help with your hiring needs

February 5, 2011 at 7:48 pm 0 comments

When does it make sense to work with a recruiter? When is that the best strategy for hiring new staff? It all depends on the circumstances. While Steve Quinn (Quinn Automotive Group) has a firm policy of promoting from within, he uses a search firm when he’s making a key […]

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A is for Auction

A is for Auction

October 21, 2010 at 1:43 pm 0 comments

The dealers’ perspective on auto auctions “The auctions are an integral part of our business,” says Fred MacNeil, president of the Steele Auto Group in Halifax, NS “We use them extensively.” Indeed, auto auctions play a pivotal role in most dealers’ remarketing strategy. Readers of Trevor Henderson’s articles in this […]

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Increasing profits in your quick-service bays

Increasing profits in your quick-service bays

October 18, 2010 at 1:25 am 0 comments

Five steps to increased efficiency and profitability Manufacturers have been pushing dealers to get into the quick-service business for years but have failed to provide them with a business plan that works for all parties involved. Many stores have resisted this change and in doing so, have overlooked the potential […]

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Feeding Frenzy

Feeding Frenzy

October 17, 2010 at 9:23 pm 0 comments

Looking to sell your dealership? Learn who your buyer is With the arrival of fall comes the excitement of new beginnings. Kids are back at school, summer vacations are a distant memory, and dealers all over the country begin to hunker down and refocus on their dealerships. The long list […]

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A dealer’s perspective

A dealer’s perspective

September 17, 2010 at 6:40 pm 0 comments

Laureate winner shares his insights At this year’s ADESA remarketing forum, Steve Chipman, 2010 Laureate winner and president of the Birchwood Automotive Group, based in Winnipeg, MB, provided insight into the auto business to an audience consisting primarily of large commercial vehicle remarketers, including manufacturer finance, leasing and rental companies. […]

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Are you a  “Service First” dealer?

Are you a “Service First” dealer?

September 17, 2010 at 6:31 pm 0 comments

Serve your new-vehicle customers well and they’ll stick around We are living through a transformation in automotive retailing, the likes of which haven’t been seen for generations. Ownership transition is at a heightened level, brand transition is as pronounced as ever and relative newcomers are surging forward while stable mainstays […]

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