Features

Going for the Green

Going for the Green

November 14, 2011 at 7:21 pm Comments are Disabled

Dealers are paying closer attention to sustainable business practices The auto business frequently comes under close political scrutiny, not only as it relates to the production and use of the end product (automobiles) but also the facilities that manufacture and sell them. Canadian auto dealer looked at how retailers in […]

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Keep pace with vehicle technology changes

Keep pace with vehicle technology changes

October 14, 2011 at 4:07 pm Comments are Disabled

Uninformed sales staff will turn buyers away It might seem like a minefield, trying to navigate through the features and technology on modern vehicles. Yet armed with product knowledge, learning about them can be a relatively painless experience, both for the customer and dealer sales staff. In the old days […]

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Keep customers coming back for more

Keep customers coming back for more

October 14, 2011 at 3:58 pm Comments are Disabled

A look at how dealers are enticing customers into their stores and keeping them over the long-term In this age of fickle consumer spending patterns, instant media access and a bewildering choice of products and services on offer, it can be very difficult, not only to attract new customers, but […]

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Easing financing anxiety

Easing financing anxiety

October 14, 2011 at 3:23 pm Comments are Disabled

Finance and Insurance departments adapt to offer more choice Finance and insurance (F&I) departments are doing quite well. According to an Automotive News survey in February, managers were optimistic that 2011 would see even better returns than 2010. Sixty-three percent of dealers responding expected a moderate, even significant increase in […]

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Keep watch over your valuable goods

Keep watch over your valuable goods

August 14, 2011 at 2:05 pm Comments are Disabled

Organized criminals want your cars. Are you using all the available tools to pretext them? Canada has one of the highest rates of car thefts in the world, with about 300 cars being stolen each day, according to Statistics Canada. The Insurance Bureau of Canada estimates a car is stolen […]

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There’s something about Shirley

There’s something about Shirley

August 11, 2011 at 6:09 pm Comments are Disabled

After 29 years, super association executive 
director Shirley Canty gears down Sitting down with Shirley Canty for an interview to talk about her illustrious career, you get the sense that this whirlwind force doesn’t much like sitting down at all. Even when she’s laser focused on a topic of conversation, […]

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The auction advantage

The auction advantage

August 11, 2011 at 6:09 pm Comments are Disabled

Many dealers are finding that bringing cars to auction is proving increasingly profitable The car business presents both some unique challenges and opportunities. The Great Recession of 2008-09 saw many changes. Perhaps the biggest news was the bankruptcy and subsequent re-structuring of two of the Detroit Three, Chrysler and General […]

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The big get bigger

The big get bigger

May 20, 2011 at 2:26 pm Comments are Disabled

Dealer groups continue to grow. What does this mean for you? The trend towards large dealer groups is spreading from coast to coast. Beyond the synergies and the economies of scales, what’s behind this? And is there such a thing as too big? Dealer demographics is one simple factor fueling […]

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