Features

Buying cars like books

Buying cars like books

October 26, 2016 at 6:47 pm 0 comments

In the second part of our series on retail innovation, Canadian auto dealer visited the Hyundai Rockar store inside Europe’s largest mall in London, England to experience what some say could well be the future of automotive retail You have to be in the right frame of mind to really […]

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FastPass to customer service

FastPass to customer service

October 26, 2016 at 6:44 pm 0 comments

High-tech solutions make magic happen for Disney customers Disney bills its theme parks as the “Happiest place on earth,” but they can also be among the busiest on the planet, too. And each time the company adds new attractions, whether it’s a Star Wars Stormtrooper parade or breakfast with the […]

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Driving service revenue: a solo approach

Driving service revenue: a solo approach

October 26, 2016 at 6:42 pm 0 comments

Looking at the service-only centre trend and what it means for your business The Richmond Hill BMW Autohaus is the latest brand to jump on an emerging dealership trend: dealerships that offer maintenance and nothing else. WHAT IS IT? Service-only centres are popping up across Canada among luxury brands such […]

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Introducing the 2016 CADA Laureates

Introducing the 2016 CADA Laureates

September 26, 2016 at 4:45 pm 0 comments

Recognizing the best in the industry for 2016 Since 2005, the Canadian Automobile Dealers Association (CADA) and  iA-SAL, a leading provider of financial, consulting and training for new car and truck dealers in Canada, have partnered for the annual CADA Laureate Dealer Recognition Program. The Laureate award, which is the […]

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Brand Power

Brand Power

September 26, 2016 at 2:23 pm 0 comments

How Burberry developed its iconic brand over time If you can identify a certain British brand by simply looking at the pattern on a scarf, then Burberry has achieved its goal. The iconic fashion company has had its share of issues, including a recent hard hit caused by the uncertain […]

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2016 mid-year report card

2016 mid-year report card

September 15, 2016 at 7:31 pm 0 comments

The year is on track for another annual sales record but some automakers are ahead of the pack. As has been the case for the past two years, new-vehicle sales in Canada are running at record levels, up six per cent from last year at the halfway point. But not […]

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All that glitters: Inside Audi City

All that glitters: Inside Audi City

September 12, 2016 at 8:00 pm 0 comments

In the first part of our series on retail innovation, Canadian auto dealer visited the the famed Audi City, in London, England, often cited as the first truly integrated digital dealership. Like many of our readers, the Canadian auto dealer team had been hearing stories about innovation in the British […]

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Driving into the future

Driving into the future

September 12, 2016 at 7:47 pm 0 comments

Technology is changing the way consumers connect with vehicles. With Bill Gates in the driver’s seat, anything can happen. Name: William Henry “Bill” Gates Occupation: Entrepreneur, philanthropist, investor, programer Salary/net worth: $77.7-billion Claim to fame: Cofounder of Microsoft, the largest software business in the world Bill Gates is one of the wealthiest […]

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