Dealer Facilites – Monte Weis

Tables for tablets

Tables for tablets

December 29, 2014 at 4:25 pm Comments are Disabled

The way dealers communicate with their customers requires a rethink when it comes to the dealership sales environment From traditional to social media, websites and newsletters, the idea behind the different communication platforms available today is that they all appeal to different people. By contrast, at most dealerships, communication and sales […]

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All about the details

All about the details

November 4, 2014 at 7:16 pm Comments are Disabled

Anyone who has completed a construction or renovation project knows firsthand that the last five per cent of it is usually the most difficult. In fact, we often see the final five per cent not completed for many years, if at all. Construction can be a grind, and the last […]

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Pre-owned accommodation

Pre-owned accommodation

September 2, 2014 at 9:46 pm Comments are Disabled

WHY A THOROUGH FACILITIES APPROACH CAN PAY DIVIDENDS FOR YOUR USED-CAR BUSINESS One area that’s becoming increasingly important for franchised dealers concerns pre-owned vehicles. From a facilities perspective there are many approaches and variables that can help integrate a successful pre-owned vehicle operation into your physical environment. In our experience, […]

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Building engagement

Building engagement

June 25, 2014 at 4:23 pm Comments are Disabled

WHY HIGH QUALITY DEALERSHIP FACILITIES TEND TO ATTRACT AND RETAIN HIGH QUALITY PEOPLE As important as building, renovating or properly maintaining a facility may be, it pales in comparison to the importance of finding and keeping the right people. After all, “buildings don’t sell cars, people sell cars.” This issue of Canadian […]

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Sound decisions

Sound decisions

June 18, 2014 at 4:54 pm Comments are Disabled

WHY PLAYING APPROPRIATE MUSIC IN YOUR DEALERSHIP CAN HAVE A HUGE IMPACT IN ELEVATING THE CUSTOMER EXPERIENCE During the course of the year, we visit hundreds of auto retail facilities and such excursions naturally mean a good deal of travel is usually involved. Sometimes it seems as though we visit […]

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Genius

Genius

April 30, 2014 at 6:30 pm Comments are Disabled

WHY APPLE’S APPROACH TO RETAILING CAN HIGHLIGHT SOME IMPORTANT CONSIDERATIONS FOR DEALERSHIPS WHEN IT COMES TO FOSTERING RELATIONSHIPS WITH THEIR CUSTOMERS Since this column first started appearing in Canadian auto dealer, the basic theme has been about facility-centric ideas that are generally off the radar. In particular, it tends to […]

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Child’s play

Child’s play

March 20, 2014 at 10:57 pm Comments are Disabled

WHY CREATING QUALITY SPACE FOR KIDS AT THE DEALERSHIP CAN HAVE A MAJOR LONG-TERM IMPACT ON YOUR BUSINESS Six years ago, my wife and I were very lucky to become parents of twins. Although there are countless fond memories, it was a difficult time to be at home, let alone […]

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First impressions count

First impressions count

January 14, 2014 at 2:19 am Comments are Disabled

WHY THE IMAGE YOU PROJECT CAN HAVE A PROFOUND EFFECT ON CUSTOMER LOYALTY, SALES AND YOUR BOTTOM LINE In this column, we hope to raise awareness to the importance of creating a positive first impression, and how that can impact customer loyalty and sales at any automotive dealership. According to […]

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