Dealer Facilites – Monte Weis

Pre-owned accommodation

Pre-owned accommodation

September 2, 2014 at 9:46 pm Comments are Disabled

WHY A THOROUGH FACILITIES APPROACH CAN PAY DIVIDENDS FOR YOUR USED-CAR BUSINESS One area that’s becoming increasingly important for franchised dealers concerns pre-owned vehicles. From a facilities perspective there are many approaches and variables that can help integrate a successful pre-owned vehicle operation into your physical environment. In our experience, […]

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Building engagement

Building engagement

June 25, 2014 at 4:23 pm Comments are Disabled

WHY HIGH QUALITY DEALERSHIP FACILITIES TEND TO ATTRACT AND RETAIN HIGH QUALITY PEOPLE As important as building, renovating or properly maintaining a facility may be, it pales in comparison to the importance of finding and keeping the right people. After all, “buildings don’t sell cars, people sell cars.” This issue of Canadian […]

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Sound decisions

Sound decisions

June 18, 2014 at 4:54 pm Comments are Disabled

WHY PLAYING APPROPRIATE MUSIC IN YOUR DEALERSHIP CAN HAVE A HUGE IMPACT IN ELEVATING THE CUSTOMER EXPERIENCE During the course of the year, we visit hundreds of auto retail facilities and such excursions naturally mean a good deal of travel is usually involved. Sometimes it seems as though we visit […]

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Genius

Genius

April 30, 2014 at 6:30 pm Comments are Disabled

WHY APPLE’S APPROACH TO RETAILING CAN HIGHLIGHT SOME IMPORTANT CONSIDERATIONS FOR DEALERSHIPS WHEN IT COMES TO FOSTERING RELATIONSHIPS WITH THEIR CUSTOMERS Since this column first started appearing in Canadian auto dealer, the basic theme has been about facility-centric ideas that are generally off the radar. In particular, it tends to […]

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Child’s play

Child’s play

March 20, 2014 at 10:57 pm Comments are Disabled

WHY CREATING QUALITY SPACE FOR KIDS AT THE DEALERSHIP CAN HAVE A MAJOR LONG-TERM IMPACT ON YOUR BUSINESS Six years ago, my wife and I were very lucky to become parents of twins. Although there are countless fond memories, it was a difficult time to be at home, let alone […]

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First impressions count

First impressions count

January 14, 2014 at 2:19 am Comments are Disabled

WHY THE IMAGE YOU PROJECT CAN HAVE A PROFOUND EFFECT ON CUSTOMER LOYALTY, SALES AND YOUR BOTTOM LINE In this column, we hope to raise awareness to the importance of creating a positive first impression, and how that can impact customer loyalty and sales at any automotive dealership. According to […]

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Figuring out the furniture

Figuring out the furniture

November 27, 2013 at 3:59 pm Comments are Disabled

IT PLAYS AN IMPORTANT ROLE IN YOUR DEALERSHIP’S APPEARANCE AND OPERATIONS, SO CHOOSING THE RIGHT FURNITURE IS CRITICAL In this column, we hope to bring up facility-centric ideas that can enhance the customer experience, elevate employee morale and generate a positive return on investment. In working with dealers, OEMs and […]

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Going geothermal

Going geothermal

November 19, 2013 at 7:00 pm Comments are Disabled

SOMETIMES, IT’S BENEFICIAL TO LOOK OUTSIDE OF THE AUTOMOTIVE INDUSTRY TO SEE HOW BUSINESSES INVEST IN THEIR FACILITIES TO GAIN A COMPETITIVE ADVANTAGE When office towers in downtown Toronto saw companies leave for the suburbs, both landlords and some innovative companies looked at ways to reduce operating costs so they […]

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