Columns

Dealerships still giving back

Dealerships still giving back

June 3, 2020 at 3:00 pm Comments are Disabled

Tough times show true character, and dealers have really stepped up and showed their community leadership. The wake of the COVID-19 crisis has had a devastating effect all over Canada and around the world on both public health and the economy. The automotive sector is certainly no exception. As we […]

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Providing clarity in the midst of chaos

June 3, 2020 at 2:59 pm Comments are Disabled

As the pandemic unfolded, Ontario dealerships were looking for clearer guidance on how to operate. COVID-19 has brought with it profound impact on individuals and businesses alike. Unemployment figures released in Canada as I write this column have risen to double- digit levels and governments at all levels are taking […]

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What is normal now?

What is normal now?

June 3, 2020 at 2:57 pm Comments are Disabled

When things get back on track, your customers will expect a much different experience. Are you ready? At times like these, we often look to something more fundamental to help us get back on track. The actions taken to mitigate the spread and the impact on Canadians of the COVID-19 […]

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Life after COVID-19: a look ahead

Life after COVID-19: a look ahead

June 3, 2020 at 2:52 pm Comments are Disabled

The longer-term impacts of the pandemic are just starting to manifest. It will be anything but business as usual for automotive retailers. At lightning speed, COVID-19 completely altered the dealership landscape, forcing franchised new vehicle dealerships to quickly respond. There is no playbook or manual for running a vehicle dealership […]

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Car buyers will closely scrutinize vehicle sanitization steps

Car buyers will closely scrutinize vehicle sanitization steps

June 3, 2020 at 2:48 pm Comments are Disabled

COVID-19 pandemic will bring downstream challenges as well, and with some unusual new ways to differentiate your dealership. As this is written, we are deep in the throes of the COVID-19 pandemic. It is the top-of-mind issue for virtually all Canadians, as well as many others all around the world. […]

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The dark before the dawn

The dark before the dawn

June 3, 2020 at 2:45 pm Comments are Disabled

The COVID-19 impact on the auto sector has been significant, but there is light ahead and certain government measures, if continued or implemented, would help dealerships during the crisis and recovery while boosting consumer interest. Let’s start with the bad news: the COVID-19 global pandemic has cratered the economy as […]

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The future opportunities for dealers post COVID-19

The future opportunities for dealers post COVID-19

April 29, 2020 at 4:57 pm Comments are Disabled

It might seem an odd time to consider ridesharing programs at your dealership, but other forces might be fueling growth in the sector. We’re in the middle of a scary time right now with COVID-19 — the almost omnipresent threat of infection and resultant physical distancing is difficult for most […]

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New car dealers in B.C. in the wake of COVID-19

New car dealers in B.C. in the wake of COVID-19

April 29, 2020 at 4:57 pm Comments are Disabled

It is an unprecedented time in B.C., across Canada and around the world, as we all grapple with the COVID-19 health crisis. Concerns about the spread of the novel coronavirus have mounted and we as a society have had to come to terms with the severity of the situation and […]

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Canadian auto dealer